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Requirements of Telesales

Summary

Education Requirements

Additional Requirements

Responsibilities & Context

  • This is a permanent job with a guaranteed salary (on time) for those who speak and understand English properly and fluently.
  • Candidates have to work 8 to 10 hours between 7:50 PM to 6 AM, Monday to Friday.
  • Candidates are paid based on working hours, so everyone has to perform 100% when any official work is given by the office. Candidates are paid OT (overtime) allowance after 8 hours of work for each working day.
  • This is a night shift job and candidates need to work from the office. Office hours may vary between (7:50 PM – 6:00 AM)
  • If you think your English speaking skill is good then you can apply for this position
  • HSC, O Level, A-Level, Bachelor degree in any discipline
  • If you accomplish the tasks, you will get an extra bonus on top of your salary
  • Performance bonus, Weekly 2 holidays (Saturday & Sunday)
  • Your remuneration will be reviewed every year.
  • After 10-day non-paid successful training, selected candidates will be making outbound calls and taking inbound calls to generate new leads, nurture them to convert into deals
  • Providing support to current clients
  • Following up with clients through emails, texts and calls
  • Scheduling appts for our clients
  • Data scraping, data sorting, data entry etc.

Skills & Expertise

  • Call Center
  • Call center training
  • Call Centre Supervision/ Management
  • Customer Care
  • Customer Service
  • Hard Working

Compensation & Other Benefits

  • Salary is paid on each month’s second Thursday in the EBL Payroll account provided by the company (if everything is alright)
  • yearly bonuses which are half of a month’s basic salary paid each year after the candidate is permanent.
  • Mobile bill
  • Tour allowance
  • Credit card
  • Performance bonus Provident fund
  • Weekly 2 holidays Insurance
  • Over time allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 1
  • Carnival bonus 1 time in the fiscal year after being permanent.
  • Attendance bonus 2,000 TK.
  • On top of your salary every month (From the month you join). Transportation allowance 1,000 TK. after completing the probation period.
  • Food allowance after completing the training period.
  • You can earn more than 10,000/- TK on top of your salary as performance bonus / target bonus.
  • Deserving candidates will get remuneration between 16,500 TK. – 25,000 TK.
  • Provident fund facility for permanent employees.
  • Yearly several parties like Iftar party, Christmas party, picnic, office tour, etc for recreation.
  • There will be a 10-working day non-paid training before you join our probation period.

Read Before Apply

You MUST work a minimum of 8 hours between 7:50 PM to 6:00 AM, Monday to Friday depending on the project. ***If you are not fluent in speaking English, PLEASE DO NOT APPLY at all*** ONLY English-speaking candidates are encouraged to apply BUT only at the night shift. We have a friendly environment. No compromise with security. No one can get out of the office after 10 PM and the office is under CCTV surveillance 24X7.