Summary
- Vacancy: 5
- Age: 18 to 30 years
- Location: Dhaka
- Salary: Tk. 25000-30000 (Monthly) + Performance Bonus
Education Requirements
- HSC
- O Level
- A Level
- Bachelor of Arts (BA)
- Bachelor degree in any discipline
- Freshers are also encouraged to apply
Aditional Requirements
- Proven experience in Property Preservation & Property Maintenance
- Bachelor’s degree completed (minimum requirement)
- Excellent English communication (speaking, writing, reading, listening) — IELTS is a plus
- Strong organizational, follow-up, and problem-solving skills
- Comfortable working night shift (US hours)
Responsibilities & Context
- Manage and maintain professional relationships overseas
- Handle client communication via emails, calls, and CRM systems
- Coordinate with processing, QC, and client management teams
- Track work orders, timelines, and client deliverables
- Resolve client issues efficiently while maintaining service quality
- Prepare reports and ensure operational accuracy
- Must be able to multifunction under high pressure
Skills & Expertise
- Recruiting, onboarding, and managing property preservation vendors
- Assigning work orders and monitoring turnaround times
- Ensuring vendor compliance with company and client guidelines
- Performance tracking, scorecards, and corrective action management
- Knowledge of HUD, FNMA, FHLMC, and client-specific guidelines
- Oversight of services such as lawn care, winterization, debris removal, securing, and inspections
- Reviewing before-and-after photos for quality control
- Managing rework requests and escalations
- Conducting QA audits to ensure work meets standards
- Identifying deficiencies and enforcing corrective actions
- Maintaining documentation and compliance records
- Reducing client complaints and rejections
- Vendor bid review and negotiation
- Invoice auditing to prevent overbilling
- Cost analysis and budget management
- Ensuring timely and accurate payments
- Acting as liaison between clients, vendors, and internal teams
- Handling urgent requests and deadline-driven orders
- Providing regular status updates and performance reports
- Experience with property preservation platforms (e.g., PPW, Pruvan, Vendorly, Safeguard, MCS)
- Work order management and tracking systems
- Strong skills in Excel, reporting, and data analysis
- Resolving vendor disputes and service issues
- Training vendors on updated guidelines and expectations
- Managing high-volume workflows under tight deadlines
- Strong decision-making and multitasking abilities
Compensation & Other Benefits
- Salary: Negotiable (based on experience & skills) approx. 25000 BDT to 30000 BDT
- Yearly Salary Review
- KPI-Based Performance Bonus
- Annual Company Tour
- Other benefits as per company policy
Read Before Apply
You MUST work a minimum of 8 hours between 7:50 PM to 6:00 AM, Monday to Friday depending on the project. ***If you are not fluent in speaking English, PLEASE DO NOT APPLY at all*** ONLY English-speaking candidates are encouraged to apply BUT only at the night shift. We have a friendly environment. No compromise with security. No one can get out of the office after 10 PM and the office is under CCTV surveillance 24X7.